Why my order is cancelled

Note that if you choose to pay with bank transfer, your order will not be processed until we have received notification of payment from our bank. Payment must be confirmed within 10 days from the date your order is placed. If payment is not received within due date, your order will be automatically cancelled. In the bank transfer slip, it has to be specified the reference number of your order as well as your name and surname. 

The custoemr will be always contacted and informed before the order is cancelled.